[CLOS] Ecran noir après avoir choisi un serveur dofus retro

Bonjour,

impossible de crée un personnage sur un serveur dofus retro.
écran noir après avoir choisi un serveur, puis un message d'erreur de déconnection.

si joint les log:

2019-09-25T13:24:42.330Z - info: service: started server on port 26116
2019-09-25T13:24:42.444Z - info: Geting avatar at  https://avatar.ankama.com/users/31723003.png
2019-09-25T13:24:43.010Z - warn: kpi: Unable to get DirectX Version Error: ENOENT: no such file or directory, open 'C:\Users\Jonathan\AppData\Local\Programs\zaap\dxdiag_output.txt'
2019-09-25T13:24:43.011Z - warn: kpi: unable to unlink ./dxdiag_output.txt Error: ENOENT: no such file or directory, unlink 'C:\Users\Jonathan\AppData\Local\Programs\zaap\dxdiag_output.txt'
2019-09-25T13:24:48.507Z - info: downloadFragment: configuration - concurrency = 6
2019-09-25T13:25:06.405Z - info: Check isLocationTheSameRelease for game  retro main
2019-09-25T13:25:06.405Z - info: Release info file not present or corrupted: ENOENT: no such file or directory, open 'C:\Users\Jonathan\AppData\Local\Ankama\zaap\retro\.release.infos.json'
2019-09-25T13:25:06.435Z - info: Check isLocationTheSameRelease for game  retro main
2019-09-25T13:25:06.435Z - info: Release info file not present or corrupted: ENOENT: no such file or directory, open 'C:\Users\Jonathan\AppData\Local\Ankama\zaap\retro\.release.infos.json'
2019-09-25T13:25:06.436Z - info: ReleaseUpdateManager: createUpdate retro main
2019-09-25T13:25:06.509Z - info: downloadFragment: configuration - concurrency = 6
2019-09-25T13:25:06.512Z - info: downloadFragment: configuration - concurrency = 6
2019-09-25T13:25:06.618Z - warn: Could not load game configuration: ENOENT: no such file or directory, open 'C:\Users\Jonathan\AppData\Local\Ankama\zaap\retro\zaap.yml'
2019-09-25T13:25:06.697Z - info: No configuration defined, using default 
{ executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false }
2019-09-25T13:25:08.110Z - info: downloadFragment: configuration - concurrency = 6
2019-09-25T13:25:09.488Z - info: downloadFragment: main - concurrency = 6
2019-09-25T13:25:43.435Z - info: downloadFragment: windows - concurrency = 6
2019-09-25T13:26:31.966Z - info: connectivity: we are now offline
2019-09-25T13:26:32.791Z - info: connectivity: we are now online
2019-09-25T13:26:36.333Z - info: Spawn zaap-start