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Trackers Ankama
Ankama launcher ce ferme
Par gladiiiios#6332 22 Septembre 2019 - 19:01:59Bonjour, des que je clique sur " installer " dofus 2.0 le launcher ce ferme
https://www.youtube.com/watch?v=w0yqIlsdrk0&feature=youtu.be
J'ai réussi a installé la version 1.29 sans soucies
De plus le launcher ne s'installe pas vraiment, je dois a chaque fois le relancer avec " ankama launcher setup "
https://www.youtube.com/watch?v=G2u0LIe382c&feature=youtu.be
2019-09-22T16:50:10.924Z - info: App ready - version 2.10.0
2019-09-22T16:50:10.939Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:50:11.402Z - info: Main window opened
2019-09-22T16:50:11.607Z - info: connectivity: navigator-online-changed true
2019-09-22T16:50:11.634Z - info: connectivity: we are now online
2019-09-22T16:50:12.242Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:50:12.247Z - info: autoLaunch: setting to true
2019-09-22T16:50:12.427Z - info: service: started server on port 26116
2019-09-22T16:50:20.621Z - warn: kpi: Unable to get DirectX Version Error: ENOENT: no such file or directory, open 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T16:50:20.621Z - warn: kpi: unable to unlink ./dxdiag_output.txt Error: ENOENT: no such file or directory, unlink 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T16:55:58.126Z - info: ReleaseUpdateManager: createUpdate dofus main
2019-09-22T16:55:58.251Z - info: downloadFragment: configuration - concurrency = 6
2019-09-22T16:55:59.149Z - error: A fatal error occurred (unhandled rejection) Error: Fragment start-script was requested but not found in this version.
at isFileMarkedForDownload (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\helpers\updateHelper.js:34:9)
at Array.forEach ()
at Object.fragment [as verifyFragmentsList] (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\helpers\updateHelper.js:22:35)
at verifyFragmentsList (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\repair.js:40:20)
at promise.Promise (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\controllablePromise.js:75:31)
at new Promise ()
at new setTimeout (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\controllablePromise.js:73:9)
at e.exports.createPromise (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\repair.js:39:12)
at e.exports.start (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\updateAction.js:45:21)
at f.this [as launchNextAction] (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\update.js:584:13)
at this (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\update.js:589:11)
2019-09-22T16:55:59.169Z - error: Sending error data to sentry, event id: 30c60d478d0546c89fe56468888dd05f
2019-09-22T16:55:59.721Z - error: Exiting application because a fatal error has occured
2019-09-22T16:55:59.726Z - info: app.exit: code 1
2019-09-22T16:55:59.745Z - info: updateQueue: remove and stop all updates on quit
2019-09-22T16:57:20.910Z - info: App ready - version 2.10.0
2019-09-22T16:57:20.929Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:57:21.442Z - info: Main window opened
2019-09-22T16:57:21.671Z - info: connectivity: navigator-online-changed true
2019-09-22T16:57:22.801Z - info: connectivity: we are now online
2019-09-22T16:57:22.813Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:57:22.817Z - info: autoLaunch: setting to true
2019-09-22T16:57:23.836Z - info: service: started server on port 26116
2019-09-22T16:57:27.698Z - info: app.exit: code 0
2019-09-22T16:57:27.718Z - info: updateQueue: remove and stop all updates on quit
2019-09-22T16:58:21.045Z - info: App ready - version 2.10.0
2019-09-22T16:58:21.063Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:58:21.615Z - info: Main window opened
2019-09-22T16:58:21.854Z - info: connectivity: navigator-online-changed true
2019-09-22T16:58:21.880Z - info: connectivity: we are now online
2019-09-22T16:58:22.503Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:58:22.507Z - info: autoLaunch: setting to true
2019-09-22T16:58:22.714Z - info: service: started server on port 26116
2019-09-22T16:58:30.772Z - warn: kpi: Unable to get DirectX Version Error: ENOENT: no such file or directory, open 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T16:58:30.773Z - warn: kpi: unable to unlink ./dxdiag_output.txt Error: ENOENT: no such file or directory, unlink 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T17:00:44.031Z - info: app.exit: code 0
2019-09-22T17:00:44.048Z - info: updateQueue: remove and stop all updates on quit
2019-09-22T17:03:08.228Z - info: App ready - version 2.10.0
2019-09-22T17:03:08.245Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T17:03:08.698Z - info: Main window opened
2019-09-22T17:03:08.908Z - info: connectivity: navigator-online-changed true
2019-09-22T17:03:08.935Z - info: connectivity: we are now online
2019-09-22T17:03:09.621Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T17:03:09.625Z - info: autoLaunch: setting to true
2019-09-22T17:03:09.808Z - info: service: started server on port 26116
2019-09-22T17:03:17.723Z - warn: kpi: Unable to get DirectX Version Error: ENOENT: no such file or directory, open 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T17:03:17.723Z - warn: kpi: unable to unlink ./dxdiag_output.txt Error: ENOENT: no such file or directory, unlink 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T17:03:20.742Z - info: ReleaseUpdateManager: createUpdate dofus main
2019-09-22T17:03:20.845Z - info: downloadFragment: configuration - concurrency = 6
2019-09-22T17:03:21.764Z - error: A fatal error occurred (unhandled rejection) Error: Fragment start-script was requested but not found in this version.
at isFileMarkedForDownload (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\helpers\updateHelper.js:34:9)
at Array.forEach ()
at Object.fragment [as verifyFragmentsList] (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\helpers\updateHelper.js:22:35)
at verifyFragmentsList (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\repair.js:40:20)
at promise.Promise (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\controllablePromise.js:75:31)
at new Promise ()
at new setTimeout (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\controllablePromise.js:73:9)
at e.exports.createPromise (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\repair.js:39:12)
at e.exports.start (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\updateAction.js:45:21)
at f.this [as launchNextAction] (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\update.js:584:13)
at this (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\update.js:589:11)
2019-09-22T17:03:21.783Z - error: Sending error data to sentry, event id: 992dd2892d674755a7fd7669703a0d21
2019-09-22T17:03:22.335Z - error: Exiting application because a fatal error has occured
2019-09-22T17:03:22.340Z - info: app.exit: code 1
2019-09-22T17:03:22.353Z - info: updateQueue: remove and stop all updates on quit
https://www.youtube.com/watch?v=w0yqIlsdrk0&feature=youtu.be
J'ai réussi a installé la version 1.29 sans soucies
De plus le launcher ne s'installe pas vraiment, je dois a chaque fois le relancer avec " ankama launcher setup "
https://www.youtube.com/watch?v=G2u0LIe382c&feature=youtu.be
2019-09-22T16:50:10.924Z - info: App ready - version 2.10.0
2019-09-22T16:50:10.939Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:50:11.402Z - info: Main window opened
2019-09-22T16:50:11.607Z - info: connectivity: navigator-online-changed true
2019-09-22T16:50:11.634Z - info: connectivity: we are now online
2019-09-22T16:50:12.242Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:50:12.247Z - info: autoLaunch: setting to true
2019-09-22T16:50:12.427Z - info: service: started server on port 26116
2019-09-22T16:50:20.621Z - warn: kpi: Unable to get DirectX Version Error: ENOENT: no such file or directory, open 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T16:50:20.621Z - warn: kpi: unable to unlink ./dxdiag_output.txt Error: ENOENT: no such file or directory, unlink 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T16:55:58.126Z - info: ReleaseUpdateManager: createUpdate dofus main
2019-09-22T16:55:58.251Z - info: downloadFragment: configuration - concurrency = 6
2019-09-22T16:55:59.149Z - error: A fatal error occurred (unhandled rejection) Error: Fragment start-script was requested but not found in this version.
at isFileMarkedForDownload (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\helpers\updateHelper.js:34:9)
at Array.forEach ()
at Object.fragment [as verifyFragmentsList] (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\helpers\updateHelper.js:22:35)
at verifyFragmentsList (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\repair.js:40:20)
at promise.Promise (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\controllablePromise.js:75:31)
at new Promise ()
at new setTimeout (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\controllablePromise.js:73:9)
at e.exports.createPromise (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\repair.js:39:12)
at e.exports.start (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\updateAction.js:45:21)
at f.this [as launchNextAction] (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\update.js:584:13)
at this (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\update.js:589:11)
2019-09-22T16:55:59.169Z - error: Sending error data to sentry, event id: 30c60d478d0546c89fe56468888dd05f
2019-09-22T16:55:59.721Z - error: Exiting application because a fatal error has occured
2019-09-22T16:55:59.726Z - info: app.exit: code 1
2019-09-22T16:55:59.745Z - info: updateQueue: remove and stop all updates on quit
2019-09-22T16:57:20.910Z - info: App ready - version 2.10.0
2019-09-22T16:57:20.929Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:57:21.442Z - info: Main window opened
2019-09-22T16:57:21.671Z - info: connectivity: navigator-online-changed true
2019-09-22T16:57:22.801Z - info: connectivity: we are now online
2019-09-22T16:57:22.813Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:57:22.817Z - info: autoLaunch: setting to true
2019-09-22T16:57:23.836Z - info: service: started server on port 26116
2019-09-22T16:57:27.698Z - info: app.exit: code 0
2019-09-22T16:57:27.718Z - info: updateQueue: remove and stop all updates on quit
2019-09-22T16:58:21.045Z - info: App ready - version 2.10.0
2019-09-22T16:58:21.063Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:58:21.615Z - info: Main window opened
2019-09-22T16:58:21.854Z - info: connectivity: navigator-online-changed true
2019-09-22T16:58:21.880Z - info: connectivity: we are now online
2019-09-22T16:58:22.503Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T16:58:22.507Z - info: autoLaunch: setting to true
2019-09-22T16:58:22.714Z - info: service: started server on port 26116
2019-09-22T16:58:30.772Z - warn: kpi: Unable to get DirectX Version Error: ENOENT: no such file or directory, open 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T16:58:30.773Z - warn: kpi: unable to unlink ./dxdiag_output.txt Error: ENOENT: no such file or directory, unlink 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T17:00:44.031Z - info: app.exit: code 0
2019-09-22T17:00:44.048Z - info: updateQueue: remove and stop all updates on quit
2019-09-22T17:03:08.228Z - info: App ready - version 2.10.0
2019-09-22T17:03:08.245Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T17:03:08.698Z - info: Main window opened
2019-09-22T17:03:08.908Z - info: connectivity: navigator-online-changed true
2019-09-22T17:03:08.935Z - info: connectivity: we are now online
2019-09-22T17:03:09.621Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-09-22T17:03:09.625Z - info: autoLaunch: setting to true
2019-09-22T17:03:09.808Z - info: service: started server on port 26116
2019-09-22T17:03:17.723Z - warn: kpi: Unable to get DirectX Version Error: ENOENT: no such file or directory, open 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T17:03:17.723Z - warn: kpi: unable to unlink ./dxdiag_output.txt Error: ENOENT: no such file or directory, unlink 'C:\WINDOWS\System32\dxdiag_output.txt'
2019-09-22T17:03:20.742Z - info: ReleaseUpdateManager: createUpdate dofus main
2019-09-22T17:03:20.845Z - info: downloadFragment: configuration - concurrency = 6
2019-09-22T17:03:21.764Z - error: A fatal error occurred (unhandled rejection) Error: Fragment start-script was requested but not found in this version.
at isFileMarkedForDownload (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\helpers\updateHelper.js:34:9)
at Array.forEach ()
at Object.fragment [as verifyFragmentsList] (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\helpers\updateHelper.js:22:35)
at verifyFragmentsList (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\repair.js:40:20)
at promise.Promise (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\controllablePromise.js:75:31)
at new Promise ()
at new setTimeout (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\controllablePromise.js:73:9)
at e.exports.createPromise (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\repair.js:39:12)
at e.exports.start (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\actions\updateAction.js:45:21)
at f.this [as launchNextAction] (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\update.js:584:13)
at this (C:\Users\Erwanou\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\updater\update.js:589:11)
2019-09-22T17:03:21.783Z - error: Sending error data to sentry, event id: 992dd2892d674755a7fd7669703a0d21
2019-09-22T17:03:22.335Z - error: Exiting application because a fatal error has occured
2019-09-22T17:03:22.340Z - info: app.exit: code 1
2019-09-22T17:03:22.353Z - info: updateQueue: remove and stop all updates on quit
Réagir à ce sujet
- On dirait que ta version de Dofus est corrompue, hésite pas a la réparer dans Options du jeu > Réparer.
- Lorsque tu installe le Launcher, un nouveau lien se créé sur ton bureau et c'est celui la que tu dois utiliser pour lancer le launcher. En effet tant que tu réutilise le setup il te refera une installation.
- Enfin, Peux tu vérifier dans tes applications installées (panneau de configuration > désinstaller un programme) que tu n'as pas 2 version du launcher ? (2.9 et 2.10) Si c'est le cas, peux tu désinstaller les deux et télécharger une version propre depuis la page de téléchargement officielle https://www.ankama.com/fr/launcher
Quand on a deux versions du launcher dans les applications, comment désinstaller les deux sachant que lorsqu'on en désinstalle l'un des deux, ça enlève le fichier Uninstall Ankama Launcher.exe ?
Merci d'avance pour votre réponse,
Lars,
Je vous invite à passer par le panneau de configuration > Désinstaller un programme
Ensuite il ne vous reste plus qu'a sélectionner l'application a désinstaller et le bouton désinstaller.
C'est ce que j'ai fait hier, mais quand je faisais ça, ça désinstallait la version la plus récente (2.10.5) et ça laissait l'autre (2.9.25).
Et ensuite, quand je cliquait sur la version 2.9.25 pour la désinstaller, ça me disait que le chemin pour zaap/blablabla/ Uninstall Ankama Launcher.exe n'existait pas donc impossible de la désinstaller.
J'ai dû aller dans l'explorateur de fichiers, supprimer le dossier Ankama pour qu'elle disparaisse de la liste des applications.
Après ça seulement j'ai pu réinstaller la nouvelle version du launcher (2.10.8).
Mais aujourd'hui, après lancement du launcher, il a fait une mise à jour et la version 2.9.25 est de retour dans la liste des applications. Et depuis cette mise à jour automatique, impossible de réparer, ni lancer Dofus...
Ce bug de launcher est vraiment pénalisant.
Lars,