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Ankama launcher se bloque en téléchargement

Par Sonsho 06 Juillet 2019 - 19:44:47

Salut, après la dernière MAJ de Dofus j'ai essayé de télécharger le jeu mais le launcher s'arrête au bout d'un momen et "installer" s'affiche alors qu'il y était en même pas 20% (cela arrive avec les autres jeux aussi).
https://pasteboard.co/ImKM0MI.png

J'ai déja essayé plusieurs solutions suggérées:
- Reboot
- Ré-installation du launcher
- Réparation
- Changement de répertoire d'installation du jeu
-Changement de paramètres proxy et d'internet
-Ping la cmd ankama
-Vérifier le certificat
Rien n'a résolu mon problème, en attente de vos réponses.
Merci d'avance!

Spoiler (cliquez ici pour afficher le spoil)

2019-07-06T17:02:04.563Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json
2019-07-06T17:02:13.863Z - warn: Failed to load/parse release info file: ENOENT: no such file or directory, open 'C:\Users\Pc\AppData\Local\Ankama\zaap\dofus-1.29\.release.infos.json'
2019-07-06T17:02:13.867Z - warn: Failed to load/parse release info file: ENOENT: no such file or directory, open 'C:\Users\Pc\AppData\Local\Ankama\zaap\dofus-1.29\.release.infos.json'
2019-07-06T17:02:13.867Z - info: release: createUpdate dofus 1.29
2019-07-06T17:02:15.869Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/1.29/windows/5.0_1.29.1.0.config
2019-07-06T17:02:22.751Z - warn: Failed to load/parse release info file: ENOENT: no such file or directory, open 'C:\Users\Pc\AppData\Local\Ankama\zaap\dofus-1.29\.release.infos.json'
2019-07-06T17:02:22.757Z - warn: Failed to load/parse release info file: ENOENT: no such file or directory, open 'C:\Users\Pc\AppData\Local\Ankama\zaap\dofus-1.29\.release.infos.json'
2019-07-06T17:02:22.757Z - info: release: createUpdate dofus 1.29
2019-07-06T17:02:24.758Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/1.29/windows/5.0_1.29.1.0.config
2019-07-06T17:02:28.229Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/1.29/windows/5.0_1.29.1.0.meta
2019-07-06T17:02:32.899Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/1.29/windows/5.0_1.29.1.0.json
2019-07-06T17:02:33.229Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/1.29/windows/5.0_1.29.1.0.meta
2019-07-06T17:02:37.900Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/1.29/windows/5.0_1.29.1.0.json
2019-07-06T17:02:41.230Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/1.29/windows/5.0_1.29.1.0.meta
2019-07-06T17:02:43.909Z - warn: Could not load game configuration: ENOENT: no such file or directory, open 'C:\Users\Pc\AppData\Local\Ankama\zaap\dofus-1.29\zaap.yml'
2019-07-06T17:02:43.912Z - info: No configuration defined, using default
{ executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false }
2019-07-06T17:02:43.913Z - warn: Could not load game configuration: ENOENT: no such file or directory, open 'C:\Users\Pc\AppData\Local\Ankama\zaap\dofus-1.29\zaap.yml'
2019-07-06T17:02:43.914Z - info: No configuration defined, using default
{ executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false }
2019-07-06T17:03:34.022Z - error: Update process failed: FetchError: network timeout at: https://104.85.249.171:443/zaap/cytrus/dofus/hashes/fe/fe0c17fd3455cd8986b45ca00906fdd2b78a666a
    at Timeout.setTimeout (C:\Users\Pc\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at ontimeout (timers.js:427:11)
    at tryOnTimeout (timers.js:289:5)
    at listOnTimeout (timers.js:252:5)
    at Timer.processTimers (timers.js:212:10)
2019-07-06T17:05:51.175Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/main/windows/5.0_2.52.2.1.meta
2019-07-06T17:05:56.177Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/main/windows/5.0_2.52.2.1.meta
2019-07-06T17:06:09.866Z - info: release: createUpdate dofus main
2019-07-06T17:06:11.868Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/dofus/releases/main/windows/5.0_2.52.2.1.config
2019-07-06T17:07:16.290Z - error: Update process failed: FetchError: network timeout at: https://104.85.249.171:443/zaap/cytrus/dofus/hashes/99/99daf453e5e22b1d15caf42ac961b1dbe27b0a4b
    at Timeout.setTimeout (C:\Users\Pc\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at ontimeout (timers.js:427:11)
    at tryOnTimeout (timers.js:289:5)
    at listOnTimeout (timers.js:252:5)
    at Timer.processTimers (timers.js:212:10)
2019-07-06T17:07:50.343Z - error: fetch ws Error: ENOENT: no such file or directory, open 'C:\Users\Pc\AppData\Local\Ankama\zaap\dofus\.tmp-zaap-download-parts\56aa560ae9e778578788e01194743230826ffd10'
2019-07-06T17:16:41.221Z - info: connectivity: we are now offline
2019-07-06T17:16:41.221Z - info: updateQueue: we are now offline, checkPauseState
2019-07-06T17:16:41.221Z - info: index: We are offline, pausing watch of repository
2019-07-06T17:16:41.745Z - info: connectivity: we are now online
2019-07-06T17:16:41.745Z - info: updateQueue: we are now online, checkPauseState
2019-07-06T17:16:41.745Z - info: index: We are back online, resuming watch of repository
2019-07-06T17:16:41.745Z - info: repository: refreshCachedServers
2019-07-06T17:17:11.760Z - info: repository: refreshCachedServers
2019-07-06T17:17:11.760Z - info: repository: do not refresh cached server, cache lifespan not reached
2 0
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Réactions 17
Score : 17
Ethernum 07 Août 2019 - 17:40:51

pareil pour moi ToT
 

1 0
Répondre
Score : 2
polastheque 15 Octobre 2019 - 22:42:28

Moi aussi je suis bloqué au téléchargement, alors que j'ai une bonne co etc... OwO :c

0 0
Répondre
[Ankama]Launcher - ANKAMA - 16 Octobre 2019 - 18:30:50

Peux tu expliquer en détail a quelle étape tu es bloqué ?
Es-tu sur windows  ? Lequel ? 

Score : 1
X-RaYaNeBoUsSaD-X 16 Octobre 2019 - 14:57:51

Le launcher est totalement bug, je suis obligé d'arrêter et de redémarrer le téléchargement pour faire avant "l'approbation des dieux" !!. Il y a une solution pour régler cela? 

0 0
Répondre
[Ankama]Launcher - ANKAMA - 16 Octobre 2019 - 18:30:59

Peux tu expliquer en détail a quelle étape tu es bloqué ?
Es-tu sur windows  ? Lequel ? 

Score : 1
iTzMeThiago 16 Octobre 2019 - 18:26:50

Same thing here. i can't download. its starts but then drops to 0 kbps and i can't do nothing about it.

0 0
Répondre
Score : 2
Sam55 17 Octobre 2019 - 12:08:56

Bonjour, mon téléchargement se bloque a 100% approbation des dieux, au bout de plusieurs minutes le téléchargement s'arrête et je doit de nouveau cliquer sur installer. Je suis sur Windows 10

0 0
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Score : 2
Sam55 17 Octobre 2019 - 12:39:33

Voici mes Logs 

Spoiler (cliquez ici pour afficher le spoil)

     at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:34:50.330Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #3 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:35:36.973Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:35:42.857Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:35:50.866Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #3 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:36:36.978Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:36:42.526Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:36:50.545Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #3 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:37:36.981Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:37:42.579Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:37:50.585Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #3 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:38:36.984Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:38:42.140Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:38:50.150Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #3 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:39:00.154Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #4 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:39:00.155Z - error: repository: Update failed FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:39:29.148Z - error: Update process failed: FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/dofus/hashes/2a/2a8f9a8189456b9f26f43e1cf3f1b245342885af
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:39:29.149Z - error:  FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/dofus/hashes/2a/2a8f9a8189456b9f26f43e1cf3f1b245342885af
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:39:36.993Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:39:42.823Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:39:50.825Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #3 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:40:00.847Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #4 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:40:00.848Z - error: repository: Update failed FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:40:36.995Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:42:22.155Z - info: ReleaseUpdateManager: createUpdate dofus main
2019-10-17T08:42:22.873Z - info: downloadFragment: configuration - concurrency = 6
2019-10-17T08:42:43.371Z - info: downloadFragment: configuration - concurrency = 6
2019-10-17T08:42:43.817Z - info: downloadFragment: main - concurrency = 6
2019-10-17T08:43:37.029Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:43:42.839Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:44:37.021Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:44:42.059Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:44:50.069Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #3 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:45:00.048Z - warn: haapi timeout (ankama.game.sendEvents), retry (1)
2019-10-17T08:45:00.051Z - warn: haapi timeout (ankama.cms.items.carousel.get), retry (1)
2019-10-17T08:45:00.077Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #4 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:45:00.078Z - error: repository: Update failed FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:45:06.162Z - warn: haapi timeout (ankama.cms.items.carousel.get), retry (2)
2019-10-17T08:45:06.829Z - warn: haapi timeout (ankama.game.sendEvents), retry (2)
2019-10-17T08:45:13.170Z - warn: haapi timeout (ankama.cms.items.carousel.get), retry (3)
2019-10-17T08:45:13.836Z - warn: haapi timeout (ankama.game.sendEvents), retry (3)
2019-10-17T08:45:20.173Z - warn: haapi timeout (ankama.cms.items.carousel.get), retry (4)
2019-10-17T08:45:20.174Z - error: news: cannot refresh carousel DOFUS FetchError: network timeout at: https://haapi.ankama.com/json/Ankama/v2/Cms/Items/Carousel/Get?site=DOFUS&lang=fr&page=1&count=3
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:45:20.844Z - warn: haapi timeout (ankama.game.sendEvents), retry (4)
2019-10-17T08:45:20.847Z - error: KPI FetchError: network timeout at: https://haapi.ankama.com/json/Ankama/v2/Game/SendEvents
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:45:30.852Z - error: Update process failed: FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/dofus/hashes/94/946abb916084ed66ae4f2b71963a37cae0058de7
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:45:30.854Z - error:  FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/dofus/hashes/94/946abb916084ed66ae4f2b71963a37cae0058de7
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:45:37.032Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:50:00.698Z - info: ReleaseUpdateManager: createUpdate dofus main
2019-10-17T08:50:01.091Z - info: downloadFragment: configuration - concurrency = 6
2019-10-17T08:50:20.875Z - info: downloadFragment: configuration - concurrency = 6
2019-10-17T08:50:21.180Z - info: downloadFragment: main - concurrency = 6
2019-10-17T08:50:37.073Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:51:37.076Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:51:42.950Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:52:37.065Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T08:59:35.094Z - info: updateQueue: autoUpdate download started, checkPauseState
2019-10-17T08:59:35.096Z - info: autoUpdater: An update is available
2019-10-17T09:00:41.744Z - info: autoUpdater: an update has been downloaded and is ready for install
2019-10-17T09:00:41.745Z - info: autoUpdater: ask user to restart
2019-10-17T09:00:52.787Z - info: autoUpdater: user has asked for a quit and install
2019-10-17T09:00:52.951Z - info: app.exit: code 0
2019-10-17T09:00:52.958Z - info: updateQueue: remove and stop all updates on quit
2019-10-17T09:01:00.068Z - info: App ready - version 2.10.18
2019-10-17T09:01:00.073Z - info: Main window opened
2019-10-17T09:01:00.112Z - info: connectivity: setup
2019-10-17T09:01:00.122Z - info: connectivity.isOnline false
2019-10-17T09:01:00.519Z - info: connectivity: navigator-online-changed true
2019-10-17T09:01:01.135Z - info: main: Zaap main window is Ready
2019-10-17T09:01:01.137Z - info: main: primarySetups
2019-10-17T09:01:01.395Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-10-17T09:01:01.401Z - info: autoLaunch: setting to false
2019-10-17T09:01:01.518Z - info: dofus release must be repaired
2019-10-17T09:01:02.432Z - info: service: started server on port 26116
2019-10-17T09:01:02.609Z - info: Geting avatar at  https://avatar.ankama.com/users/37311667.png
2019-10-17T09:01:02.922Z - info: updateQueue: autoUpdate hasCheckedChanged, checkPauseState
2019-10-17T09:01:03.338Z - info: [CHAT] Chat connected
2019-10-17T09:01:03.343Z - info: [CHAT] Chat initialized
2019-10-17T09:01:03.344Z - error: [CHAT] Cannot read message
2019-10-17T09:01:03.345Z - error: [CHAT] Cannot read message
2019-10-17T09:01:03.346Z - error: [CHAT] Protocol may be deprecated
2019-10-17T09:01:03.399Z - error: [CHAT] Cannot read message
2019-10-17T09:01:03.440Z - error: [CHAT] Cannot read message
2019-10-17T09:01:03.440Z - error: [CHAT] Cannot read message
2019-10-17T09:04:04.087Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/krosmaga/hashes/36/364f9a36fd5408853b31e52da04ac90c9ed9538f #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/krosmaga/hashes/36/364f9a36fd5408853b31e52da04ac90c9ed9538f
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:05:03.636Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:05:08.064Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/wakfu/hashes/e0/e00362b1b5d01a5250a59d49518acd38c3e914ad #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/wakfu/hashes/e0/e00362b1b5d01a5250a59d49518acd38c3e914ad
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:05:08.065Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/krosmaga/hashes/36/364f9a36fd5408853b31e52da04ac90c9ed9538f #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/krosmaga/hashes/36/364f9a36fd5408853b31e52da04ac90c9ed9538f
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:06:03.632Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:06:08.492Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/krosmaga/hashes/36/364f9a36fd5408853b31e52da04ac90c9ed9538f #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/krosmaga/hashes/36/364f9a36fd5408853b31e52da04ac90c9ed9538f
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:07:03.659Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:48:51.618Z - info: ReleaseUpdateManager: createUpdate dofus main
2019-10-17T09:48:52.637Z - info: downloadFragment: configuration - concurrency = 6
2019-10-17T09:49:09.708Z - info: downloadFragment: configuration - concurrency = 6
2019-10-17T09:49:10.059Z - info: downloadFragment: main - concurrency = 6
2019-10-17T09:50:04.042Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:50:09.389Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:51:04.032Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:51:09.739Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:51:17.749Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #3 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T09:52:04.031Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T10:31:05.477Z - info: App ready - version 2.10.18
2019-10-17T10:31:05.478Z - info: Main window opened
2019-10-17T10:31:05.509Z - info: connectivity: setup
2019-10-17T10:31:05.524Z - info: connectivity.isOnline false
2019-10-17T10:31:05.884Z - info: connectivity: navigator-online-changed true
2019-10-17T10:31:06.491Z - info: main: Zaap main window is Ready
2019-10-17T10:31:06.492Z - info: main: primarySetups
2019-10-17T10:31:06.866Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-10-17T10:31:06.874Z - info: autoLaunch: setting to false
2019-10-17T10:31:07.021Z - info: dofus release must be repaired
2019-10-17T10:31:07.587Z - info: service: started server on port 26116
2019-10-17T10:31:07.793Z - info: Geting avatar at  https://avatar.ankama.com/users/37311667.png
2019-10-17T10:31:08.541Z - info: updateQueue: autoUpdate hasCheckedChanged, checkPauseState
2019-10-17T10:31:08.678Z - info: [CHAT] Chat connected
2019-10-17T10:31:08.683Z - info: [CHAT] Chat initialized
2019-10-17T10:31:08.701Z - error: [CHAT] Cannot read message
2019-10-17T10:31:08.701Z - error: [CHAT] Cannot read message
2019-10-17T10:31:08.702Z - error: [CHAT] Protocol may be deprecated
2019-10-17T10:31:08.803Z - error: [CHAT] Cannot read message
2019-10-17T10:31:08.819Z - error: [CHAT] Cannot read message
2019-10-17T10:31:08.819Z - error: [CHAT] Cannot read message
2019-10-17T10:32:00.393Z - info: ReleaseUpdateManager: createUpdate dofus main
2019-10-17T10:32:01.173Z - info: downloadFragment: configuration - concurrency = 6
2019-10-17T10:32:21.272Z - info: downloadFragment: configuration - concurrency = 6
2019-10-17T10:32:22.066Z - info: downloadFragment: main - concurrency = 6
2019-10-17T10:33:09.111Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T10:33:14.312Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T10:34:09.109Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-17T10:34:14.572Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/cytrus.json #2 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/cytrus.json
    at Timeout._onTimeout (C:\Users\sampi\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
0 0
1 réponse
Score : 1
JerdzGonnaKickYourBottom 26 Octobre 2019 - 19:37:41

L'Ankama Laucher est totalement buggé, je ne peux même pas l'installé:

L'installation ce bloque à 25%, j'ai tout essayer, tout supprimé l'ancien dofus, toute les apps d'Ankama, j'ai mis tout mes drivers à jour etc, c'est juste que ca ne fonctionne pas sous Windows 7 face it Ankama et laisse nous utilisé l'ancien updater...
0 0
Répondre
[Ankama]Launcher - ANKAMA - 28 Octobre 2019 - 10:03:02

Apparemment certains ont des problèmes avec leur antivirus ?

Sinon il faut que tu supprime le dossier 
C:\Users\user\AppData\Roaming\zaap

Score : 1
Dragonous 27 Octobre 2019 - 15:03:31

pareil pour moi ca bloque en 0%  j ai essaye tout les method voici mes logs :

Spoiler (cliquez ici pour afficher le spoil)


  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:31:36.997Z - info: service: started server on port 26116
2019-10-27T13:31:37.171Z - info: Geting avatar at  https://avatar.ankama.com/users/133312487.png
2019-10-27T13:31:37.435Z - info: updateQueue: autoUpdate hasCheckedChanged, checkPauseState
2019-10-27T13:31:38.707Z - info: [CHAT] Chat connected
2019-10-27T13:31:38.715Z - info: [CHAT] Chat initialized
2019-10-27T13:31:38.718Z - error: [CHAT] Cannot read message
2019-10-27T13:31:38.719Z - error: [CHAT] Cannot read message
2019-10-27T13:31:38.719Z - error: [CHAT] Protocol may be deprecated
2019-10-27T13:31:38.789Z - error: [CHAT] Cannot read message
2019-10-27T13:31:38.857Z - error: [CHAT] Cannot read message
2019-10-27T13:31:38.857Z - error: [CHAT] Cannot read message
2019-10-27T13:31:49.233Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:31:49.405Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:31:49.776Z - info: No configuration defined, using default 
{
  executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:31:49.795Z - info: No configuration defined, using default 
{
  executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:31:49.807Z - warn: Could not load game configuration: ENOENT: no such file or directory, open 'C:\Users\ASUS\AppData\Local\Ankama\zaap\waven\zaap.yml'
2019-10-27T13:31:49.810Z - info: No configuration defined, using default 
{
  executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:31:53.481Z - error: Update process failed: Error: net::ERR_CONNECTION_RESET
2019-10-27T13:31:53.481Z - error:  Error: net::ERR_CONNECTION_RESET
2019-10-27T13:31:59.399Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:31:59.804Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:32:00.151Z - info: No configuration defined, using default 
{
  executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:32:00.203Z - warn: Could not load game configuration: ENOENT: no such file or directory, open 'C:\Users\ASUS\AppData\Local\Ankama\zaap\waven\zaap.yml'
2019-10-27T13:32:00.270Z - info: No configuration defined, using default 
{
  executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:32:00.801Z - error: Update process failed: Error: net::ERR_CONNECTION_RESET
2019-10-27T13:32:00.802Z - error:  Error: net::ERR_CONNECTION_RESET
2019-10-27T13:32:01.920Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:32:02.045Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:32:02.453Z - warn: Could not load game configuration: ENOENT: no such file or directory, open 'C:\Users\ASUS\AppData\Local\Ankama\zaap\waven\zaap.yml'
2019-10-27T13:32:02.537Z - info: No configuration defined, using default 
{
  executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:32:02.777Z - error: Update process failed: Error: net::ERR_CONNECTION_RESET
2019-10-27T13:32:02.777Z - error:  Error: net::ERR_CONNECTION_RESET
2019-10-27T13:32:03.767Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:32:03.963Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:32:04.308Z - warn: Could not load game configuration: ENOENT: no such file or directory, open 'C:\Users\ASUS\AppData\Local\Ankama\zaap\waven\zaap.yml'
2019-10-27T13:32:04.403Z - info: No configuration defined, using default 
{
  executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:32:06.419Z - info: repository: network timeout at https://ankama.akamaized.net/zaap/cytrus/waven/releases/main/windows/5.0_0.4.1.9999.json #1 FetchError: network timeout at: https://ankama.akamaized.net/zaap/cytrus/waven/releases/main/windows/5.0_0.4.1.9999.json
    at Timeout._onTimeout (C:\Users\ASUS\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1338:16)
    at listOnTimeout (internal/timers.js:531:17)
    at processTimers (internal/timers.js:475:7)
2019-10-27T13:32:08.460Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:32:08.521Z - warn: Could not load game configuration: ENOENT: no such file or directory, open 'C:\Users\ASUS\AppData\Local\Ankama\zaap\waven\zaap.yml'
2019-10-27T13:32:08.602Z - info: No configuration defined, using default 
{
  executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:32:09.142Z - info: downloadFragment: win32_x64 - concurrency = 1
2019-10-27T13:35:50.673Z - info: app.exit: code 0
2019-10-27T13:35:50.691Z - info: updateQueue: remove and stop all updates on quit
2019-10-27T13:36:21.026Z - info: appSettings: insecure https = undefined
2019-10-27T13:36:21.029Z - info: App ready - version 2.10.20
2019-10-27T13:36:21.030Z - info: Main window opened
2019-10-27T13:36:21.073Z - info: connectivity: setup
2019-10-27T13:36:21.086Z - info: connectivity.isOnline false
2019-10-27T13:36:21.656Z - info: connectivity: navigator-online-changed true
2019-10-27T13:36:21.816Z - info: main: Zaap main window is Ready
2019-10-27T13:36:21.816Z - info: main: primarySetups
2019-10-27T13:36:22.054Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-10-27T13:36:22.061Z - info: autoLaunch: setting to false
2019-10-27T13:36:23.181Z - info: service: started server on port 26116
2019-10-27T13:36:23.356Z - info: Geting avatar at  https://avatar.ankama.com/users/133312487.png
2019-10-27T13:36:23.416Z - info: updateQueue: autoUpdate hasCheckedChanged, checkPauseState
2019-10-27T13:36:24.243Z - info: [CHAT] Chat connected
2019-10-27T13:36:24.248Z - info: [CHAT] Chat initialized
2019-10-27T13:36:24.251Z - error: [CHAT] Cannot read message
2019-10-27T13:36:24.252Z - error: [CHAT] Cannot read message
2019-10-27T13:36:24.252Z - error: [CHAT] Protocol may be deprecated
2019-10-27T13:36:24.315Z - error: [CHAT] Cannot read message
2019-10-27T13:36:24.316Z - error: [CHAT] Cannot read message
2019-10-27T13:36:24.316Z - error: [CHAT] Cannot read message
2019-10-27T13:36:27.231Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:36:27.385Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:36:28.087Z - error: Update process failed: Error: net::ERR_CONNECTION_RESET
2019-10-27T13:36:28.088Z - error:  Error: net::ERR_CONNECTION_RESET
2019-10-27T13:36:38.216Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:36:38.339Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:36:38.801Z - error: Update process failed: Error: net::ERR_CONNECTION_RESET
2019-10-27T13:36:38.802Z - error:  Error: net::ERR_CONNECTION_RESET
2019-10-27T13:36:39.685Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:36:39.825Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:36:40.700Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:36:40.756Z - info: downloadFragment: win32_x64 - concurrency = 1
2019-10-27T13:36:51.389Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:37:30.025Z - info: app.exit: code 0
2019-10-27T13:37:30.043Z - info: updateQueue: remove and stop all updates on quit
2019-10-27T13:37:34.274Z - info: appSettings: insecure https = undefined
2019-10-27T13:37:34.277Z - info: App ready - version 2.10.20
2019-10-27T13:37:34.278Z - info: Main window opened
2019-10-27T13:37:34.320Z - info: connectivity: setup
2019-10-27T13:37:34.338Z - info: connectivity.isOnline false
2019-10-27T13:37:34.902Z - info: connectivity: navigator-online-changed true
2019-10-27T13:37:35.069Z - info: main: Zaap main window is Ready
2019-10-27T13:37:35.069Z - info: main: primarySetups
2019-10-27T13:37:35.302Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-10-27T13:37:35.306Z - info: autoLaunch: setting to false
2019-10-27T13:37:36.322Z - info: service: started server on port 26116
2019-10-27T13:37:36.663Z - info: updateQueue: autoUpdate hasCheckedChanged, checkPauseState
2019-10-27T13:37:36.703Z - info: Geting avatar at  https://avatar.ankama.com/users/133312487.png
2019-10-27T13:37:37.367Z - info: [CHAT] Chat connected
2019-10-27T13:37:37.372Z - info: [CHAT] Chat initialized
2019-10-27T13:37:37.374Z - error: [CHAT] Cannot read message
2019-10-27T13:37:37.375Z - error: [CHAT] Cannot read message
2019-10-27T13:37:37.375Z - error: [CHAT] Protocol may be deprecated
2019-10-27T13:37:37.441Z - error: [CHAT] Cannot read message
2019-10-27T13:37:37.505Z - error: [CHAT] Cannot read message
2019-10-27T13:37:37.505Z - error: [CHAT] Cannot read message
2019-10-27T13:37:50.232Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:37:50.358Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:37:57.564Z - error: repair: cannot browse files Error: ENOENT: no such file or directory, scandir 'C:\Users\ASUS\AppData\Local\Ankama\zaap\waven'
2019-10-27T13:37:57.653Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:37:58.088Z - info: downloadFragment: win32_x64 - concurrency = 1
2019-10-27T13:38:17.466Z - info: appSettings: insecure https = true
2019-10-27T13:38:23.201Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:38:23.374Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:38:24.475Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:38:24.544Z - info: downloadFragment: win32_x64 - concurrency = 1
2019-10-27T13:38:42.960Z - info: app.exit: code 0
2019-10-27T13:38:42.979Z - info: updateQueue: remove and stop all updates on quit
2019-10-27T13:39:04.128Z - info: appSettings: insecure https = true
2019-10-27T13:39:04.131Z - info: App ready - version 2.10.20
2019-10-27T13:39:04.132Z - info: Main window opened
2019-10-27T13:39:04.172Z - info: connectivity: setup
2019-10-27T13:39:04.187Z - info: connectivity.isOnline false
2019-10-27T13:39:04.789Z - info: connectivity: navigator-online-changed true
2019-10-27T13:39:04.941Z - info: main: Zaap main window is Ready
2019-10-27T13:39:04.942Z - info: main: primarySetups
2019-10-27T13:39:05.172Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-10-27T13:39:05.180Z - info: autoLaunch: setting to false
2019-10-27T13:39:05.989Z - info: service: started server on port 26116
2019-10-27T13:39:06.164Z - info: Geting avatar at  https://avatar.ankama.com/users/133312487.png
2019-10-27T13:39:06.695Z - info: updateQueue: autoUpdate hasCheckedChanged, checkPauseState
2019-10-27T13:39:07.059Z - info: [CHAT] Chat connected
2019-10-27T13:39:07.062Z - info: [CHAT] Chat initialized
2019-10-27T13:39:07.063Z - error: [CHAT] Cannot read message
2019-10-27T13:39:07.064Z - error: [CHAT] Cannot read message
2019-10-27T13:39:07.064Z - error: [CHAT] Protocol may be deprecated
2019-10-27T13:39:07.126Z - error: [CHAT] Cannot read message
2019-10-27T13:39:07.187Z - error: [CHAT] Cannot read message
2019-10-27T13:39:07.187Z - error: [CHAT] Cannot read message
2019-10-27T13:39:12.111Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:39:12.259Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:39:12.928Z - error: Update process failed: Error: net::ERR_CONNECTION_RESET
2019-10-27T13:39:12.929Z - error:  Error: net::ERR_CONNECTION_RESET
2019-10-27T13:39:42.744Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:39:42.980Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:39:43.456Z - warn: Could not load game configuration: ENOENT: no such file or directory, open 'C:\Users\ASUS\AppData\Local\Ankama\zaap\waven\zaap.yml'
2019-10-27T13:39:43.486Z - info: No configuration defined, using default 
{
  executable: 'zaap-start',
  arguments: [],
  env: {},
  fragments: [ 'main' ],
  maxInstances: 1,
  hooks: {},
  settings: [],
  checkConfiguration: false,
  licensesFolder: false,
  waitLaunchDuringStartSeries: false
}
2019-10-27T13:39:43.782Z - error: repair: cannot browse files Error: ENOENT: no such file or directory, scandir 'C:\Users\ASUS\AppData\Local\Ankama\zaap\waven'
2019-10-27T13:39:43.811Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:39:44.383Z - info: downloadFragment: win32_x64 - concurrency = 1
2019-10-27T13:44:45.143Z - info: app.exit: code 0
2019-10-27T13:44:45.158Z - info: updateQueue: remove and stop all updates on quit
2019-10-27T13:49:15.687Z - info: appSettings: insecure https = true
2019-10-27T13:49:15.689Z - info: App ready - version 2.10.20
2019-10-27T13:49:15.690Z - info: Main window opened
2019-10-27T13:49:15.737Z - info: connectivity: setup
2019-10-27T13:49:15.753Z - info: connectivity.isOnline false
2019-10-27T13:49:16.336Z - info: connectivity: navigator-online-changed true
2019-10-27T13:49:16.500Z - info: main: Zaap main window is Ready
2019-10-27T13:49:16.501Z - info: main: primarySetups
2019-10-27T13:49:16.720Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-10-27T13:49:16.727Z - info: autoLaunch: setting to false
2019-10-27T13:49:17.707Z - info: service: started server on port 26116
2019-10-27T13:49:17.876Z - info: Geting avatar at  https://avatar.ankama.com/users/133312487.png
2019-10-27T13:49:18.085Z - info: updateQueue: autoUpdate hasCheckedChanged, checkPauseState
2019-10-27T13:49:18.564Z - info: [CHAT] Chat connected
2019-10-27T13:49:18.570Z - info: [CHAT] Chat initialized
2019-10-27T13:49:18.572Z - error: [CHAT] Cannot read message
2019-10-27T13:49:18.572Z - error: [CHAT] Cannot read message
2019-10-27T13:49:18.572Z - error: [CHAT] Protocol may be deprecated
2019-10-27T13:49:18.630Z - error: [CHAT] Cannot read message
2019-10-27T13:49:18.692Z - error: [CHAT] Cannot read message
2019-10-27T13:49:18.692Z - error: [CHAT] Cannot read message
2019-10-27T13:50:13.264Z - info: ReleaseUpdateManager: createUpdate waven main
2019-10-27T13:50:13.416Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:50:14.102Z - error: repair: cannot browse files Error: ENOENT: no such file or directory, scandir 'C:\Users\ASUS\AppData\Local\Ankama\zaap\waven'
2019-10-27T13:50:14.178Z - info: downloadFragment: configuration - concurrency = 1
2019-10-27T13:50:14.595Z - info: downloadFragment: win32_x64 - concurrency = 1
2019-10-27T13:56:17.436Z - error: repository: FetchError: request to https://ankama.akamaized.net/zaap/cytrus/cytrus.json failed, reason: net::ERR_CONNECTION_RESET
    at ClientRequest. (C:\Users\ASUS\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1358:14)
    at ClientRequest.emit (events.js:200:13)
    at ClientRequest.EventEmitter.emit (domain.js:471:20)
    at URLRequest._emitRequestEvent (C:\Users\ASUS\AppData\Local\Programs\zaap\resources\electron.asar\browser\api\net.js:114:28)
    at URLRequest.topLevelDomainCallback (domain.js:126:23)
2019-10-27T13:56:17.437Z - error: repository: Update failed FetchError: request to https://ankama.akamaized.net/zaap/cytrus/cytrus.json failed, reason: net::ERR_CONNECTION_RESET
    at ClientRequest. (C:\Users\ASUS\AppData\Local\Programs\zaap\resources\app.asar\node_modules\electron-fetch\lib\index.js:1358:14)
    at ClientRequest.emit (events.js:200:13)
    at ClientRequest.EventEmitter.emit (domain.js:471:20)
    at URLRequest._emitRequestEvent (C:\Users\ASUS\AppData\Local\Programs\zaap\resources\electron.asar\browser\api\net.js:114:28)
    at URLRequest.topLevelDomainCallback (domain.js:126:23)
0 0
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[Ankama]Launcher - ANKAMA - 28 Octobre 2019 - 10:06:01

Bonjour,

Quel est votre antivirus ?
Un de nos joueur à résolu ce problème en désactivant Avast le temps de l'installation du jeu.

Pour info : Si vous êtes sur windows 10, l'antivirus de base windows defender fonctionne très bien tout seul, vous n'êtes plus obligés d'utiliser un logiciel tierce qui ralenti inutilement votre PC. Pensez à bien vérifier qu'il est activé avant de désinstaller votre antivirus, j'ai pas envie que vous ayez des problèmes... 

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Score : 1
GucciGucciGang 30 Octobre 2019 - 18:03:01

Bonjour, j'ai également ce problème je lance l'installation de dofus 2.0 et ça bloque à 100% relancer le launcher ne change rien, jai pas d'antivirus non plus. 

Comment réglé le problème svp?
 

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[Ankama]Launcher - ANKAMA - 31 Octobre 2019 - 11:58:16

Bonjour, ce problème est traité ici : 
https://www.ankama.com/fr/forum/18-windows/381-maj-impossible-bloque-100-approbation-dieux-reparation-intempestive

Score : 29
flex-ox 31 Octobre 2019 - 15:06:49

bonjour, pour ma part le jeu launcher m'a afficher "installation en attente" et impossible de faire redemarrer le telechargement, une solution ankama please ? (je suis sur Windows 10)

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Score : 1
Mardouk1995 31 Octobre 2019 - 23:07:01

Bonjour, le même problème que flex-ox, le launcher m'affiche "installation en attente" également, le téléchargement ne se lance pas.

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