Browse forums
Ankama Trackers
Ankama Launcher stayed black
By melf-black#4857 - MONSTER - October 12, 2019, 20:23:44I installed the ankama launcher a week ago, 4 days ago the ankama launcher stayed black.
I reinstalled the launcher serveral times include deleting the cache directory's without any result.
https://ankama.zendesk.com/attachments/token/y0XI0L0Fwf2ZGHibRugWJ5N8H/?name=Ankama+Launcher.jpg
The strangest thing of all is that the button behind de black screen still exists, for example i click on the right top i can minimize, maximize en close the window
Any of you have some suggestions?
Respond to this thread
I hope someone fix this, one of my friends has the same problem
I got the same problem. I played without problem yesterday and today I got black screen when I launch the amakna launcher.
Buenas tardes señores de ankama un cordial saludo tengo inquietud la falla aún persiste y ningún de la solución con red funciona la falla pasa es con windows 7 ultimate
con Windows 10 no falla y con windows 7 Star no falla por favor den respuesta porque hasta el 29 de este mes se podrá usar el launcher viejo y preocupa a la comunidad de jugadores
Ooh i didn't knew that the problem is on Windows 7 Ultimate (which i have indeed)
I sended several messages to ankama and this is their response:
"We understand your frustration regarding this issue.
However, as we have stated in our previous response, If the issue still persists, we need you to report at the forum"
So i think they haven't got the idea that they need to fix something..
Have you managed to sort this problem? Im having issues aswell were it worked before but now its a black screen
I've got a white screen probleme idk what's the issue
i keep having a black screen i have windows 8 does someone maybe know how to fix it?