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FAQ - Ankama Launcher

By [Nazkan] - ANKAMA - July 04, 2018, 17:54:00

I installed the Ankama Launcher, but it does not detect my games. Is this normal?

For the time being, the Launcher does not detect the games already installed. As the architecture is different, we are waiting for the end of the Alpha and Beta phases to implement this feature.
 

Is it normal for the news thumbnails to only appear after launching the game installation?

Yes!
 

Is it possible to launch multiple instances of Dofus or Wakfu via the launcher?

It's entirely possible. There may be a delay sometimes, when the game is being launched, time needed for the communication between the two clients to establish itself.

Just like with the old updater, you can use the keyboard shortcut (Ctrl + X) to launch the number of game instances you want.
 

WINDOWS - The Ankama Launcher does not install in "Programs" or "Program Files" by default, but rather in the "Appdata" folder. Why?

This folder is selected because it does not require administrator rights. This is to ensure that you have access to our content irrespective of your setup/configuration!
 

Once we check the "Show all versions" option, we see appear Krosmaga Beta (same for other games). Is this intentional?

Absolutely. Through the Ankama Launcher you gain early access versions to some of our products that might not be accessible to everyone, depending on your account.
 

I launched the installation of several Ankama games but I am unable to download multiple games simultaneously. Is this normal?

Yes, if several games are being installed, they are downloaded sequentially and not in parallel.
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Reactions 10
Score : 109

Hello! This may be a rather silly question, but where can I find the "show all versions" option?

Thank you happy

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Score : 109

Nevermind, found it. The option isn't fully translated to Spanish (which is the language I use).

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Score : 16

Chicos, pero yo tengo los dos juego en mi pc, no crees que a ese launcher le falta el sistema de poder enlazar tus juego a el, sin necesidad de descargarlos de nuevo? 

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Score : 109

El launcher descarga y almacena el juego con distinta distribución de carpetas, además de -probablemente- ocupar algunos archivos diferentes. Por ahora y hasta terminar la alfa y la beta, se tendrán que descargar de nuevo desde este launcher.

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Score : 1

So i installed Wakfu with the launcher (i didnt have it from steam) but when I press the play the button it just flashed and the game wont launch, I dont see any procces in the task manager either, the game just wont open. I already repaired the game with the client but it's the same.
 

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Score : 109

Try to post your log of the app with the date/time (aproximately) from when that happened (in a spoiler box would be nice). That way devs may be able to find sooner what happened and fix it.

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Score : 2

hola, buen día, desinstale dofus y wakfu al instalar la app de ankama asi jugarlos desde esta solamente, soy jugador monocuenta, no tuve problemas con ambos juegos, pero ahora me dice que debo inscribirme por beta cerrada, donde me inscribo, porque instalar denuevo los juegos seria latero, espero me indiquen direcciones, gracias.

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Score : 2

i understand english if you feel more easy to answer in it.

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Score : 1

The ankama launcher states that it cannot read data from my drives while trying to install any games.

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I have a few questions, first I had to re-install the Ankama Launcher because it wasn't working. Second, I tried to download Dofus and it took a very long time (I know the file size is large) then it got stuck on "Getting approve from the gods" for a good 3 days. I'm trying to cancel the download and installation now but it's also taken almost two days and it's not done... what should I do?

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