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By Typethend - MONSTER - October 01, 2019, 22:49:50

The launcher takes forever to start.
All animations jerk.
When I log in, I'm offline in the launcher and can not download a game.

Have tried everything I could find in the forum or on the support page.

my log

Spoiler (click here to show spoiler)

2019-10-01T20:39:24.420Z - info: App ready - version 2.10.12
2019-10-01T20:39:24.421Z - info: Main window opened
2019-10-01T20:39:24.642Z - info: connectivity: navigator-online-changed true
2019-10-01T20:39:24.664Z - info: connectivity: we are now online
2019-10-01T20:39:29.284Z - info: autoUpdater: feed url set to: https://ankama.akamaized.net/zaap/installers/production
2019-10-01T20:39:29.448Z - info: autoLaunch: setting to false
2019-10-01T20:39:29.463Z - warn: Failed to load local repository file: Error: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\repositories.json'
2019-10-01T20:39:29.533Z - error: Failed to load release file C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\dofus\beta\release.json: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\dofus\beta\release.json' Error: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\dofus\beta\release.json'
    at Object.fs.openSync (original-fs.js:577:3)
    at Object.fs.readFileSync (original-fs.js:483:33)
    at m.filepath [as loadFromDisk] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:359:49)
    at m.info [as setup] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:167:12)
    at u.setup [as createRelease] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:227:19)
    at createRelease (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:139:12)
    at Array.forEach ()
    at u.forEach [as update] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:134:25)
    at d.callback [as createGame] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:494:79)
    at gameUid (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:45)
    at Object.RELEASE_INFOS_FILENAME [as run] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\common\pathHelper.js:10:9)
    at d.markGameAsRemoved (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:27)
    at Array.forEach ()
    at d.meta [as parseRepositoryData] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:340:7)
    at LOCAL_PLATFORM (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:296:9)
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:111:16
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:45:10
    at FSReqWrap.oncomplete (fs.js:169:20)
2019-10-01T20:39:29.545Z - error: Failed to load release file C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\dofus\main\release.json: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\dofus\main\release.json' Error: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\dofus\main\release.json'
    at Object.fs.openSync (original-fs.js:577:3)
    at Object.fs.readFileSync (original-fs.js:483:33)
    at m.filepath [as loadFromDisk] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:359:49)
    at m.info [as setup] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:167:12)
    at u.setup [as createRelease] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:227:19)
    at createRelease (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:139:12)
    at Array.forEach ()
    at u.forEach [as update] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:134:25)
    at d.callback [as createGame] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:494:79)
    at gameUid (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:45)
    at Object.RELEASE_INFOS_FILENAME [as run] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\common\pathHelper.js:10:9)
    at d.markGameAsRemoved (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:27)
    at Array.forEach ()
    at d.meta [as parseRepositoryData] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:340:7)
    at LOCAL_PLATFORM (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:296:9)
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:111:16
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:45:10
    at FSReqWrap.oncomplete (fs.js:169:20)
2019-10-01T20:39:29.558Z - error: Failed to load release file C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\retro\main\release.json: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\retro\main\release.json' Error: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\retro\main\release.json'
    at Object.fs.openSync (original-fs.js:577:3)
    at Object.fs.readFileSync (original-fs.js:483:33)
    at m.filepath [as loadFromDisk] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:359:49)
    at m.info [as setup] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:167:12)
    at u.setup [as createRelease] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:227:19)
    at createRelease (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:139:12)
    at Array.forEach ()
    at u.forEach [as update] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:134:25)
    at d.callback [as createGame] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:494:79)
    at gameUid (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:45)
    at Object.RELEASE_INFOS_FILENAME [as run] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\common\pathHelper.js:10:9)
    at d.markGameAsRemoved (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:27)
    at Array.forEach ()
    at d.meta [as parseRepositoryData] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:340:7)
    at LOCAL_PLATFORM (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:296:9)
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:111:16
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:45:10
    at FSReqWrap.oncomplete (fs.js:169:20)
2019-10-01T20:39:29.565Z - error: Failed to load release file C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\wakfu\beta\release.json: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\wakfu\beta\release.json' Error: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\wakfu\beta\release.json'
    at Object.fs.openSync (original-fs.js:577:3)
    at Object.fs.readFileSync (original-fs.js:483:33)
    at m.filepath [as loadFromDisk] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:359:49)
    at m.info [as setup] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:167:12)
    at u.setup [as createRelease] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:227:19)
    at createRelease (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:139:12)
    at Array.forEach ()
    at u.forEach [as update] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:134:25)
    at d.callback [as createGame] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:494:79)
    at gameUid (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:45)
    at Object.RELEASE_INFOS_FILENAME [as run] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\common\pathHelper.js:10:9)
    at d.markGameAsRemoved (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:27)
    at Array.forEach ()
    at d.meta [as parseRepositoryData] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:340:7)
    at LOCAL_PLATFORM (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:296:9)
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:111:16
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:45:10
    at FSReqWrap.oncomplete (fs.js:169:20)
2019-10-01T20:39:29.572Z - error: Failed to load release file C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\wakfu\main\release.json: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\wakfu\main\release.json' Error: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\wakfu\main\release.json'
    at Object.fs.openSync (original-fs.js:577:3)
    at Object.fs.readFileSync (original-fs.js:483:33)
    at m.filepath [as loadFromDisk] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:359:49)
    at m.info [as setup] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:167:12)
    at u.setup [as createRelease] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:227:19)
    at createRelease (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:139:12)
    at Array.forEach ()
    at u.forEach [as update] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:134:25)
    at d.callback [as createGame] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:494:79)
    at gameUid (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:45)
    at Object.RELEASE_INFOS_FILENAME [as run] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\common\pathHelper.js:10:9)
    at d.markGameAsRemoved (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:27)
    at Array.forEach ()
    at d.meta [as parseRepositoryData] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:340:7)
    at LOCAL_PLATFORM (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:296:9)
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:111:16
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:45:10
    at FSReqWrap.oncomplete (fs.js:169:20)
2019-10-01T20:39:29.580Z - error: Failed to load release file C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\krosmaga\main\release.json: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\krosmaga\main\release.json' Error: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\krosmaga\main\release.json'
    at Object.fs.openSync (original-fs.js:577:3)
    at Object.fs.readFileSync (original-fs.js:483:33)
    at m.filepath [as loadFromDisk] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:359:49)
    at m.info [as setup] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:167:12)
    at u.setup [as createRelease] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:227:19)
    at createRelease (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:139:12)
    at Array.forEach ()
    at u.forEach [as update] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:134:25)
    at d.callback [as createGame] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:494:79)
    at gameUid (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:45)
    at Object.RELEASE_INFOS_FILENAME [as run] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\common\pathHelper.js:10:9)
    at d.markGameAsRemoved (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:27)
    at Array.forEach ()
    at d.meta [as parseRepositoryData] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:340:7)
    at LOCAL_PLATFORM (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:296:9)
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:111:16
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:45:10
    at FSReqWrap.oncomplete (fs.js:169:20)
2019-10-01T20:39:29.588Z - error: Failed to load release file C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\waven\main\release.json: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\waven\main\release.json' Error: ENOENT: no such file or directory, open 'C:\Users\Jaro\AppData\Roaming\zaap\repositories\ankama_prod\waven\main\release.json'
    at Object.fs.openSync (original-fs.js:577:3)
    at Object.fs.readFileSync (original-fs.js:483:33)
    at m.filepath [as loadFromDisk] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:359:49)
    at m.info [as setup] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js:167:12)
    at u.setup [as createRelease] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:227:19)
    at createRelease (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:139:12)
    at Array.forEach ()
    at u.forEach [as update] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\game.js:134:25)
    at d.callback [as createGame] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:494:79)
    at gameUid (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:45)
    at Object.RELEASE_INFOS_FILENAME [as run] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\common\pathHelper.js:10:9)
    at d.markGameAsRemoved (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:367:27)
    at Array.forEach ()
    at d.meta [as parseRepositoryData] (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:340:7)
    at LOCAL_PLATFORM (C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\webpack:\src\main\games\registry.js:296:9)
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:111:16
    at C:\Users\Jaro\AppData\Local\Programs\zaap\resources\app.asar\node_modules\graceful-fs\graceful-fs.js:45:10
    at FSReqWrap.oncomplete (fs.js:169:20)
2019-10-01T20:39:29.651Z - warn: settings: invalid downloadConcurrency, use 6
2019-10-01T20:39:29.651Z - info: downloadFragment: configuration - concurrency = 6
2019-10-01T20:39:33.752Z - info: updateQueue: autoUpdate hasCheckedChanged, checkPauseState
2019-10-01T20:39:33.857Z - info: connectivity: we are now offline
2019-10-01T20:39:33.858Z - warn: settings: invalid downloadConcurrency, use 6
2019-10-01T20:39:33.858Z - info: downloadFragment: configuration - concurrency = 6
2019-10-01T20:39:33.859Z - warn: settings: invalid downloadConcurrency, use 6
2019-10-01T20:39:33.859Z - info: downloadFragment: configuration - concurrency = 6
2019-10-01T20:39:33.859Z - warn: settings: invalid downloadConcurrency, use 6
2019-10-01T20:39:33.859Z - info: downloadFragment: configuration - concurrency = 6
2019-10-01T20:39:33.860Z - warn: settings: invalid downloadConcurrency, use 6
2019-10-01T20:39:33.860Z - info: downloadFragment: configuration - concurrency = 6
2019-10-01T20:39:33.860Z - warn: settings: invalid downloadConcurrency, use 6
2019-10-01T20:39:33.860Z - info: downloadFragment: configuration - concurrency = 6
2019-10-01T20:39:33.861Z - warn: settings: invalid downloadConcurrency, use 6
2019-10-01T20:39:33.861Z - info: downloadFragment: configuration - concurrency = 6
2019-10-01T20:40:03.916Z - info: service: started server on port 26116
2019-10-01T20:40:04.010Z - info: Geting avatar at  https://avatar.ankama.com/users/102626401.png
2019-10-01T20:43:49.686Z - info: connectivity: we are now online
2019-10-01T20:43:58.716Z - info: connectivity: we are now offline
I hope someone can help me.
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