MY ACCOUNT IS BANNED (?) (NOT SURE). I CANNOT CONNECT TO MY ACCOUNT.

When I try to connect to my account, it says "The server cannot be accessed". And if I try to connect ankama.com or wakfu.com, it says that my IP has banned. I do now know since I did not get anything that says I am banned trough e-mail or by connecting to my account, it just says that I cannot connect to the servers. What can I do for it?